 Thank you for your email to the Information Management Department at
 Northumbria Police.  Please accept this reply as acknowledgement it has
 been received and note that this mailbox only deals with queries that are
 directly related to Freedom of Information Act matters.

  

 Freedom of Information Act Requests

  

 Where a request falls under the Freedom of Information Act 2000, we will
 aim to return to you within 20 working days. However, due to current
 circumstances, we apologise for any delay in providing a response. We will
 endeavour to process your request as quickly as possible and thank you for
 your patience.

  

 Where a request falls outside of the Freedom of Information Act 2000:

  

 Personal Information / Subject Access Requests / Third Party Information
 Requests 

  

 Are forwarded to our colleagues in Data Protection, who will contact you
 directly. 

  

 Insurance Companies

  

 Queries relating to a crime are forwarded
 to: [1][email address]

  

 Queries relating to a collision records are forwarded
 to: [2][email address]

  

 Colleagues will contact you directly and advise of any fees payable and
 processes to follow.

  

 Update on A Crime You Have Reported / Follow Up My Crime

  

 Please complete the form in the following link as we cannot access such
 details: [3]Follow up my crime : Northumbria Police

  

 Clare’s Law

  

 You are asked to access the following links:

 [4]Clare’s Law – Domestic Violence Disclosure Scheme : Northumbria Police

  

 Sarah’s Law

  

 You are asked to access the following links:

 [5]Sarah’s Law – Child Sex Offender Disclosure Scheme : Northumbria Police

  

 Court Orders

  

 Are managed separately but service is accepted via this mailbox.

  

 Please note that this mailbox is managed during normal office hours from
 Monday to Friday.

  

 Kind Regards, 

 Information Management Unit

  

References

 Visible links
 1. mailto:[email address]
 2. mailto:[email address]
 3. https://beta.northumbria.police.uk/contact-us-old/follow-up-my-crime/follow-up-my-crime/
 4. https://beta.northumbria.police.uk/advice-and-info/personal-safety/clare-s-law-domestic-violence-disclosure-scheme/
 5. https://beta.northumbria.police.uk/advice-and-info/personal-safety/sarah-s-law-child-sex-offender-disclosure-scheme/


